Are you a hearing care professional who is passionate about improving your patient’s hearing using the best technology and the best evidence-based practices? Are you feeling like the job you trained so hard for is not the job you have now? Would you like to end your day feeling like you really made a difference in the lives of your patients each day? If so, we have a place for you!
The Lafayette Hearing Center is a local, independent, community-oriented family practice serving the greater Lafayette area for almost 40 years. We have earned a reputation for providing compassionate care, professional expertise, superior service, and exceptional value to people with hearing loss in our community. We strive to develop life-long relationships with our patients. We love to share and discuss difficult cases as we strive to help our patients stay connected through better hearing to their friends and family.
Most of our patient referrals come from local physicians, and from our own patients telling their family and friends about their good experiences with us. We work with patients to fit the best technological solutions for their hearing needs. We use state-of-the-art equipment combined with best practices, and the most advanced hearing aids and cochlear implants on the market. The right job candidate is a creative, curious, and self-driven individual and is excited to work with a talented team.
We are currently seeking a full-time Hearing Instrument Specialist who is passionate about patient hearing care at the highest level. The successful candidate will be responsible for managing hearing aid repairs (checking device programming post repair, helping patients with loaner devices while their devices are going for repair, helping set up devices with smart phones pre and post repair, checking & disinfecting hearing aids that have been loaned out after they return) cleaning and checking hearing aids for walk-in patients, helping prepare hearing devices pre-fitting, additional counseling and training for patients who are struggling with their hearing devices. Pure tone hearing testing and otoscopy are necessary skills as well. The right candidate will be comfortable helping patients make appointments in person and over the phone as well.
The candidate must be able to hold licensure as a Hearing Instrument Specialist in the State of Indiana. Preferred candidates will also hold board certification by the hearing instrument specialist national board. Candidates without this certification must be willing to obtain their board certification.
We require a solid commitment to compassionate patient care. We work in a positive team environment, and the right candidate will have enthusiasm for continuing education and professional development. This is a friendly and fun practice in which to build your career. Our team works together to create an environment that makes our patients and their companions comfortable. Candidates who may not have all these skills will have the opportunity for training and education and are still encouraged to apply.
Administers Diagnostic Tests
- Completes otoscopy and pure tone audiometry for hearing rechecks.
- Evaluates hearing aid function both with probe microphone measurements with patients and in a test chamber in our hearing aid lab.
Hearing Aid Evaluation
- Counsels’ patients and companions regarding patient test results and gains a complete understanding of the patient’s hearing needs and lifestyle to develop a customized hearing care plan, or to assist in the care plan designed by the managing audiologist.
- Performs selection, programming, and verification of the appropriate hearing aid technology to best meet the patient’s individual needs, and follows up on fitting completed by the managing audiologist.
- Provides ongoing patient care management including follow-up and education, hearing aid checks and adjustments, repairs, software updates, and cleanings as necessary to maintain ongoing patient relationships.
- Assists with our walk-in / drop in hearing aid care program.
- Attends and participates in professional conferences.
- Maintains accurate patient records by recording and updating test results, evaluations, treatment programs and outcomes.
- Creates and submits written reports to referring physicians and other service providers under the supervision of managing audiologist
- Assists in maintaining inventory of clinical supplies, batteries, ALD’s, demo hearing aids, and other supplies.
- Cleans, checks, and maintains hearing devices for scheduled patients and walk-ins.
- Maintains complete patient confidentiality in full compliance with all HIPAA regulations.
- Maintains legal and accreditation compliance by adhering to all federal, state, and local regulations and professional standards.
- Maintains the highest ethical standards of audiology practice at all times.
- Assists with other office administrative tasks as required.
Assists in Professional and Community Outreach
In addition to professional responsibilities, the Hearing Instrument Specialist will be part of a team engaging in marketing outreach and growing positive relationships with colleagues, vendors, fellow healthcare practitioners, and community organizations. This includes informational presentations regarding hearing loss, treatment options, and technology to local community groups, facilities, and medical professionals.
- BC-HIS Certification preferred, and eligibility for current IN state hearing aid dispenser licensure.
- Excellent interpersonal skills that allow effective working relationships with a diverse patient, colleague, physician, and vendor population
- Strong computer, and hearing aid software and equipment experience
- Excellent written communication skills
- Experience with cerumen management a plus, willingness to learn this skill if not previously mastered required.
- Strong organizational skills to manage time and prioritize numerous duties within deadlines.
- Ability to communicate effectively using an office desk phone.
- Ability to deal with interruptions with grace.
- Positive attitude and desire to work within a team environment a must.
- Ability to engage with patients and their family, friends and caregivers in a caring and respectful manner.
This isn’t just a job! This position is about practicing at your highest level with a commitment to your patients and your team, serving real purpose by helping people stay connected with their loved ones and being able to fully enjoy life.
Job Type: Full-time
Salary: This position starting pay can range considerably depending on prior work experience and licensure/certification. The pay range could start at $23-26/hour or more.
Benefits included with full-time employment:
- Retirement plan (SIMPLE IRA) with employer contributions
- Paid Time Off / Holiday Pay
- Specialized training/professional development, coaching, and mentorship
- Financial support to attend conferences, and coverage for professional dues in one professional organization of your choice.
- Competitive salary not based on commission sales
- QSEHRA health plan (reimburses expenses for health insurance premiums, and other qualified heath-care expenses)
Occasional travel to attend training conferences is required with this job (airline travel, hotel stays), generally 2 – 3 days which may include a weekend, once or twice a year. Travel out of office to local assisted living facilities may be necessary 1-2 times/month. Occasional home visits to help patients with assisted living devices may be necessary as well. Reimbursements for travel expenses are available.
If you are looking for a professional, challenging, stimulating environment and meet the above criteria, please apply now!
Apply to the Lafayette Hearing Center job posting on Indeed